Privacy and Policy
Effective Date: August 10, 2026
Formacuoio ("we," "us," or "our") operates the website https://formacuoio.com (the "Website").
This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our Website, purchase our products, or interact with our services.
We respect your privacy and are committed to protecting your personal data. By accessing or using our Website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our Website, place an order, or contact us, we may collect certain information that helps us provide and improve our services.
Personal Information
We may collect personally identifiable information, including but not limited to:
- Full name
- Email address
- Phone number
- Shipping and billing address
- City, state/province, ZIP or postal code
- Payment information
- Order details and purchase history
- Customization information, such as engraving requests or product preferences
- Messages or inquiries sent to our customer support team
We collect this information only when necessary to process your order, provide customer service, and improve your shopping experience.
Payment Information
All payments are securely processed through trusted third-party payment providers.
Formacuoio does not store your complete credit card information or payment credentials on our servers.
Payment information may be processed by providers such as:
- Shopify Payments
- PayPal
- Credit card processors
- Apple Pay
- Google Pay
These providers handle your payment information according to their own privacy policies and security standards.
Usage Data
When you visit our Website, we may automatically collect certain information about your device and browsing activity.
This may include:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed on our Website
- Time spent browsing
- Referral sources
- Website interaction data
This information helps us understand how visitors use our Website and allows us to improve our products, website performance, and customer experience.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze Website performance.
Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our Website.
We may use cookies for purposes including:
- Website functionality
- Remembering customer preferences
- Shopping cart management
- Analytics and performance monitoring
- Advertising and marketing optimization
You may choose to disable cookies through your browser settings. However, some Website features may not function properly without cookies enabled.
How We Use Your Information
Formacuoio may use collected information for the following purposes:
- To process and fulfill your orders
- To arrange shipping and provide delivery updates
- To communicate with you regarding your purchases
- To provide customer support
- To respond to inquiries and requests
- To improve our Website, products, and services
- To personalize your shopping experience
- To send marketing communications if you have subscribed
- To prevent fraud and maintain website security
- To comply with legal obligations
Sharing and Disclosure of Information
We value your privacy and do not sell, rent, or trade your personal information.
We may share your information only when necessary to provide our services, including:
Service Providers
We may work with trusted third-party service providers that help us operate our business, including:
- Payment processing providers
- Shipping and logistics companies
- Website hosting services
- Analytics providers
- Marketing and advertising platforms
These third parties only have access to the information required to perform their services and are obligated to protect your personal information.
Legal Requirements
We may disclose your personal information when we believe such action is necessary to:
- Comply with applicable laws and regulations
- Respond to legal requests or government authorities
- Protect our rights, property, or safety
- Prevent fraudulent or illegal activities
- Protect the safety of our customers and others
Data Security
Protecting your personal information is important to us.
We use commercially reasonable security measures to protect your personal data from unauthorized access, misuse, alteration, or disclosure.
However, please understand that no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Third-Party Links
Our Website may contain links to third-party websites, including payment providers, social media platforms, or other services.
If you click on a third-party link, you will be directed to that external website.
Formacuoio is not responsible for the privacy practices, content, or security policies of third-party websites.
We encourage you to review the privacy policies of any external websites you visit.
Children's Privacy
Our Website is not intended for individuals under the age of 18.
We do not knowingly collect personally identifiable information from children.
If you believe that a child has provided us with personal information, please contact us. Upon verification, we will take appropriate steps to remove such information from our systems.
Marketing Communications
If you choose to subscribe to our newsletter or marketing communications, we may send you information about:
- New leather collections
- Product launches
- Special offers
- Brand stories and craftsmanship updates
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.
Any updates will be posted on this page with a revised "Effective Date."
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Formacuoio Customer Support
Email:
support@formacuoio.com
Website:
https://formacuoio.com